Career Opportunities: Front Office Agent (Emiratisation Program) (174234)

Job Description

As a Front Office Agent, you will be the first point of contact for guests, delivering a warm Emirati welcome and exceptional service. You will handle check-in, check-out, reservations, and guest inquiries with professionalism and accuracy while developing core hospitality skills.

Requirements

• Good communication skills in English.
• High attention to detail and accuracy.
• Pride in representing Emirati values.
• Fresh graduates or candidates with limited experience are encouraged to apply.

Responsibilities

• Greet guests and perform check-in and check-out procedures.
• Manage room assignments efficiently.
• Handle reservations, billing, and cash/credit transactions.
• Respond to guest inquiries and complaints in a professional manner.
• Coordinate with Housekeeping for room readiness.
• Maintain accurate guest records.