Career Opportunities: Rooms Controller Supervisor (174186)
Dubai26 days ago
Job Description
Shangri-La Dubai is a luxurious urban sanctuary. As a Rooms Controller Supervisor, you will play an essential role in ensuring seamless room operations and delivering exceptional guest experiences that embody the Shangri-La philosophy.
Requirements
Proven work experience within Front Office in a luxury hotel or 5-star environment.
Proficient in Opera, Microsoft Office Suite.
Communicates fluently in English.
Responsibilities
Full knowledge of Front Office operational systems.
Maintain house status reports to update Rooms inventory.
Prepare keys and welcome folders for arriving guests.
Coordinate with In-Room Dining/Amenity Centre for guest amenities.
Block rooms for special requests, early arrivals, and groups.
Liaise with Housekeeping for timely turnover of rooms.
Action guest preferences to personalize their stay.