Career Opportunities: Front Office Duty Manager (173796)

Job Description

The Front Office Duty Manager is responsible for rooms’ inventory and ensuring that guests’ requests and preferences are met and works on a partnership with the Housekeeping Rooms Controllers to ensure smooth running of rooms’ preparation. Also supervises the Front Desk.

Requirements

• At least 2 years as Assistant Front Office Manager in an international class hotel

Responsibilities

• Supervises all Front Office Service
• Oversees and directs all aspects of Front Office and Guest Services areas
• Builds relationship with guests to delight and gain loyalty
• Conducts training of new staff when necessary
• Ensures that shift reports are printed and followed up