Career Opportunities: Service Associate - Reservation Agent (174109)
26 days ago
Customer Service
English Fluency
Arabic Fluency
Microsoft Office
Telephone Etiquette
Job Description
The Reservation Agent is responsible for providing the highest level of service to promote customer satisfaction while optimizing booking opportunities. Handling telephone sales and taking reservations for all Food and Beverage outlets.
Requirements
At least 1 year working experience in a hotel
Collegiate-level degree
Responsibilities
Differentiate room types to match guest needs
Promote hotel facilities and services
Handle incoming reservation requests
Adopt a positive attitude and team spirit
Work with other departments to ensure customer needs are met
