Complaint Assistant (1 year fixed-term contract)

Job Description

Coordinating all product complaints for Turkiye received externally and internally for a pharmacy industry partner.

Requirements

• Bachelor’s Degree in Pharmacy field
• Fluent English knowledge
• Strong customer orientation
• Good problem solving and analytical skills

Responsibilities

• Coordinating product complaints received externally and internally
• Controlling compliance with local and global policies
• Reporting and closing complaints on time
• Preparing complaint files for record retention