Chief Concierge

Job Description

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location.

Requirements

• High school diploma or GED with 2 years experience in guest services, or 2-year degree in Hospitality/Business Administration

Responsibilities

• Coordinate day-to-day operations of the concierge team
• Develop specific goals and plans to prioritize and accomplish work
• Support the establishment of a database for restaurants and local attractions
• Establish relationships with local businesses to enhance guest experiences
• Provide recommendations and arrange services for guests