Operations Support Center Supervisor

Job Description

Oversee, organize and coordinate the work of Operation Support Center, manage both operations and staff.

Requirements

• Bachelor's Degree

Responsibilities

• Planning, implementing and scheduling project tasks
• Providing day-to-day leadership to ensure high performance
• Monitoring agent attendance and preparing payroll sheets
• Forecasting marketing demand and potential new projects
• Evaluating personal performance of assigned employees
• Prioritizing operational support center work orders