Field Operations specialist

Job Description

Manage POS device stock and shipments, deliver devices to new merchants, and train them on system usage in a fast-paced environment.

Requirements

• 2–3 years of hands-on experience in field operations or POS support

Responsibilities

• Manage end-to-end stock of POS devices and accessories
• Personally deliver POS devices to new vendors
• Conduct on-site training for vendors on hardware and dashboards
• Monitor POS dashboards for transaction volumes and device status
• Perform advanced troubleshooting and collect faulty devices