French-English Customer Support Associate

Job Description

As a French-English Customer Support Associate, you'll assist customers from French-speaking regions through voice calls and live chat. You'll answer questions, resolve concerns, and make every interaction feel professional.

Requirements

• Fluency in French and English
• At least 1 year of customer service experience
• Laptop or desktop with i5 processor

Responsibilities

• Deliver support via calls and chat
• Troubleshoot issues
• Log customer interactions
• Identify trends