Vice President of Professional Services

Job Description

This position is posted by Jobgether on behalf of a partner company. This role is responsible for building and scaling a high-performing Professional Services organization that drives customer adoption, accelerates time-to-value, and supports long-term retention in a SaaS environment.

Requirements

• 10–15+ years of experience in Professional Services or Consulting leadership
• Proven experience scaling Professional Services in subscription-based business models
• Deep understanding of telecom SaaS platforms (OSS/BSS, CPaaS, billing, etc.)
• Demonstrated ownership of services P&L with strong margin management
• MBA or equivalent advanced degree is a plus

Responsibilities

• Define and execute the Professional Services strategy for a SaaS model
• Design scalable, repeatable service offerings
• Own end-to-end delivery of implementations, integrations, and migrations
• Manage the Professional Services P&L
• Lead and develop a team of implementation consultants and architects