Sales Engineer

Job Description

Sika, a global specialty chemicals company, is looking for a Sales Engineer in Basra to achieve sales and collection targets. The role involves identifying customer needs, demonstrating technical products on-site, and investigating the credibility of new customers. The Sales Engineer will interact with ready-mixed concrete, precast concrete, and cement companies to ensure satisfactory after-sales service and technical support.

Requirements

• Minimum of 5 years in sales, concrete industry and oil & gas
• Civil Engineer or related engineering field
• English & Arabic language proficiency

Responsibilities

• Achieve target and exceed sales, profitability and collection targets
• Establish a quality customer base
• Closely interact with customers, understand and identify their needs
• Demonstrate products on site to customers and establish their suitability to customers’ needs
• Identify, well in advance, upcoming projects
• Convey customer feedback to appropriate levels of management
• Fully investigate and ascertain credibility of a new customer before appointment
• Ensure satisfactory level of after sales service
• Attend promptly to customer complaints and provide satisfactory solutions
• Clearly understand and adhere to the warranty policy
• Communicate credit period and payment terms to customers clearly
• Assist the debt collector whenever so called upon
• Ensure completeness of sales documentation
• Initiate steps to procure products required through Central Logistics Coordinator
• Ensure timely delivery of goods to customers
• Ensure submission of quality certificate / data sheet / product brochures
• Ensure submission of invoice and other related documents to customers without delay