Account Manager

Job Description

Capelli Sport is a global multi-sports brand based in New York City and New Jersey, specializing in team sports. We are looking for an Account Manager to join our team in Jounieh. You will be joining an established Sales team responsible for managing our book of business, which includes a wide range of sports organizations across the country and beyond. In this role, you will be managing the day-to-day responsibilities for each account, supporting a team of Sales Executives; managing & building strong relationships with our clients; ensuring projects stay on track and customer orders are processed with a strong sense of urgency and attention to detail.

Requirements

• Bachelor's degree from an accredited college
• Experience with project management
• Ability to collaborate with other team members
• Strong communication and follow up skills
• Attention to detail and keep organized
• Experience with CRM platforms such as Salesforce
• Experience with ERP platforms such as SAP
• Track record of driving results
• Extremely proficient in English (Verbal, Reading, and Writing)
• At least 3 years of experience in this role
• Experience with sport project management

Responsibilities

• Manage day-to-day responsibilities for accounts within your assigned book of business
• Support Sales Executives on tasks including but not limited to preparing presentations, proposals, and reports
• Provide a high level of customer service for the accounts
• Collaborating with various internal departments to ensure that all clients’ requests are fulfilled
• Study contracts within your book of business to better understand deliverables and club benefits
• Study and memorize the Capelli Sport catalog and Available to Sell inventory (ATS)
• Use product knowledge to guide customer expectations
• Ensure timely and successful delivery for our customers
• Manage Sales Support agents assisting you on sales orders