Job Description
We are a rapidly growing technology company focused on AI infrastructure, enterprise platforms, and next-generation digital solutions across the Middle East, Europe, and Asia-Pacific. With a strong presence in Saudi Arabia and ambitious global expansion plans, we are seeking an HR Operations Partner to lead KSA people operations while supporting a multi-region workforce. (Only Arabic Speakers can be considered) Role Summary The HR Operations Partner is the primary point of contact for all HR and employee matters related to our Saudi Arabia operations, with a working knowledge of hiring regulations and employment practices across our key geographies: the Middle East, Europe, and APAC. This role combines Saudi regulatory compliance (Iqama, GOSI, Labour Law), day-to-day employee support, recruitment coordination, and active use of AI tools and social media platforms to source talent and promote the company's employer brand. Key Responsibilities 1. Government Relations & Compliance (KSA/ME) Manage end-to-end Iqama (residency permit) processes for all expatriate employees – new issuances, renewals, transfers, and cancellations Handle GOSI (General Organization for Social Insurance) registrations, monthly contributions, employee additions/exits, and compliance reporting Liaise with the Ministry of Human Resources and Social Development for work permit applications, Nitaqat (Saudization) tracking, and regulatory filings Monitor and maintain Muqeem, Qiwa, and other government portals to ensure all employee records are current and compliant Stay current on Saudi Labour Law updates and proactively advise management on changes affecting employment practices Ensure company compliance with Saudization (Nitaqat) quotas and maintain required ratios across job categories 2. Multi-Region Hiring Policies & Compliance Develop working knowledge of employment regulations across the company's hiring regions: Middle East (U A E, Qatar, Egypt, KSA), Europe (Germany, UK, France), and APAC (India, Singapore, Australia, Taiwan) Advise hiring managers on region-specific employment law requirements including notice periods, mandatory benefits, contract structures, and termination rules Coordinate with EOR (Employer of Record) providers across regions to ensure legally compliant employment arrangements in countries where the company does not have a legal entity Maintain a living reference guide of hiring policies by region, updated as regulations evolve across each geography Support cross-border mobility, including visa sponsorship, work permit requirements, and relocation policies for international hires Partner with legal and finance teams on international contract compliance, payroll inputs, and statutory obligations per country 3. Employee Relations & Day-to-Day HR Support Serve as the first point of contact for all employee HR enquiries – contracts, benefits, leave, payroll queries, and general HR policies Manage employee lifecycle events: onboarding, probation tracking, contract renewals, promotions, transfers, and offboarding Maintain and update the HRIS with accurate employee data across all regions, ensuring confidentiality and data integrity Prepare HR letters, NOCs, salary certificates, and employee documentation in Arabic and English Support employees with relocation, housing, and travel logistics coordination where required 4. Local Office & Operational Support Manage local office HR operations including visitor protocols, office supplies related to people operations, and facilities coordination Coordinate with finance for payroll inputs, expense claims, and any government‑imposed employee deductions or allowances Support procurement and administrative requests that intersect with HR (e.g., employee insurance and health coverage) Act as the local point of contact for audits, inspections, or government visits related to labour and HR compliance 5. Recruitment, Hiring Support & Employer Branding Coordinate interview scheduling, candidate communications, and logistics for KSA‑based and international hiring across all departments Post job openings on regional platforms (LinkedIn, Jadarat, Bayt, Glassdoor, Indeed APAC) and ensure advertisements comply with local regulations in each market Create and publish engaging recruitment content on social media, including employee spotlights, role announcements, and culture posts, in collaboration with the marketing team Support hiring managers throughout the full recruitment cycle: CV screening, interview coordination, offer preparation, and reference checks Assist in drafting region‑compliant employment contracts, offer letters, and onboarding documentation Maintain recruitment trackers and provide regular hiring status updates to the Head of HR 6. AI‑HR Operations Use AI tools (e.g., Claude, ChatGPT, Copilot) to draft HR documents, job descriptions, policies, and employee communications efficiently Leverage AI‑powered ATS and recruiting tools to screen CVs, rank candidates, and reduce time‑to‑hire Automate repetitive HR workflows (onboarding checklists, document requests, reminders) using no‑code/low‑code AI tools Stay current with emerging HR technology and AI solutions; proactively propose and pilot new tools to improve team efficiency Champion a culture of AI adoption within the HR team, sharing best practices and upskilling colleagues on new tools What We Offer Opportunity to join a rapidly growing technology company at the forefront of AI innovation Exposure to global HR practices across a multi‑country, multi‑region team Access to the latest AI tools and HR technology Collaborative, diverse, and innovative work culture Professional development and career growth opportunities