Receptionist and Clinic incharge

Job Description

The receptionist responsible for overseeing the day-to-day operations of the clinic, ensuring seamless client service, efficient staff management, and consistent operational excellence. This role is crucial for managing clinic schedules, improving client satisfaction, optimizing team performance, and ensuring profitability through effective sales and inventory tracking.

Requirements

• Proven experience in clinic or wellness center management (minimum 2-3 years preferred)
• Bachelor's degree (Preferred)
• UAE experience (1 year preferred)
• Strong interpersonal, leadership, and organizational skills
• Proficient in using CRM/booking software, Excel, and basic accounting/reporting tools

Responsibilities

• Manage and organize all client bookings and appointment schedules efficiently
• Act as the primary point of contact for all walk-in and high-value clients
• Prepare and manage weekly duty rosters and shift schedules for clinic staff
• Attend client inquiries via calls, WhatsApp, or in-person, and convert them into confirmed appointments
• Monitor and maintain optimal inventory levels for clinic consumables and retail products
• Prepare and submit daily, weekly, and monthly sales reports
• Oversee daily clinic operations and ensure SOPs are followed
• Ensure that the clinic adheres to local health regulations and licensing requirements