Senior Customer Service Executive ( Arabic & English )

Job Description

A well-known Perfume brand is hiring Female Customer Service Representative (Arabic & English Speaker) – Syrian Females preferred.

Requirements

• Not less than 1 year of experience in customer service
• Bachelor in English Literature is preferred
• Females only

Responsibilities

• Confer with customers by telephone or social media to provide product information and enter orders
• Keep records of customer interactions and transactions
• Resolve customers' service or billing complaints
• Up selling of new or additional products