Order Administrator SBO_temporary 6 months

Job Description

The Incumbent executes service-related Order Management activities across MEA with a strong focus on 'in-time' delivery fulfillment in collaboration with, and support to, internal departments (e.g. Logistics). The role aims to ensure that the required services, spare parts, adaptation, volume products and exchange-repairs are delivered to the customer in time.

Requirements

• Business administration qualification, Industrial Clerk or equivalent
• Experience in order processing and logistics
• In-depth knowledge of export regulations and Incoterms
• Broad Knowledge of SAP ECC and CRM modules
• Proficient in spoken and written English
• Strong Microsoft Excel and Outlook skills

Responsibilities

• Responsible for order processing of service contracts in the MEA Region
• Optimizing and monitoring processes related to shipping and returns
• Coordinating necessary local service and spare parts logistics activities
• Perform service order settlement according to internal guidelines
• Allocates revenue from service contracts to correct product groups
• Booking of free-of-cost material in SAP
• Administration of service contracts from setup to end-of-term
• Invoicing processing for service orders