To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as "Gucci ambassador" the philosophy and the culture of the Brand.
Requirements
Proven experience in a similar role within fashion retail companies
Proven ability to drive and exceed individual and store result
Deep passion for fashion and luxury
Excellent commercial awareness and customers attitude
High flexibility and ability to adapt to different customers
Team-player mentality
Strong communication skills
Ability to work in a fast moving and dynamic environment
Luxury product knowledge
Fluent in Turkish and English
Responsibilities
Serve customers accordingly with Gucci selling ceremony
Provide exceptional customer service experience
Guarantee cross and up-selling for all product categories
Discuss with clients and give advice on general trends in fashion
Build and strengthen relationships with customers
Ensure qualitative monitoring and updating of customer information (CRM)
Ensure the achievement of individual and Store goals
Foster open and constructive communication with team members
Contribute to manage the visual display of products
Ensure store functional maintenance and inventory replenishment
