Field Service Technician III

Job Description

Works autonomously and on complex installation, testing and repairing of new and reworked TechnipFMC and Competitors products (equipment and tools). Responsibilities: - Installs, tests and repairs products. - Handles customer comments and requests. - Completes Field Service Orders (FSO) and Spare Parts Tickets. - Assures all quality issues are communicated back to management. - Prepares safety related documentation.

Requirements

• High school diploma or equivalent technical diploma
• Minimum 7 years of experience in field service technician role
• Advanced knowledge of hydraulics or mechanical equipment
• Ability to read and understand drawings
• Fluent French and English

Responsibilities

• Installs, tests and repairs products
• Handles customer comments, requests and complaints
• Provides sales support ensuring customer is informed
• Completes Field Service Orders and revenue generating documents
• Communicates quality issues and documentation back to management
• Prepares and completes safety related documentation
• Mentor or instruct less experienced team members