IT Solutions Engineer

Job Description

Support system configuration, manage user access, troubleshoot enterprise applications, test updates, and help optimize university technologies.

Requirements

• Bachelor's degree in Computer Sciences or Software Engineering
• Minimum 3 years of similar work experience

Responsibilities

• Diagnose and resolve technical issues
• Support implementation of new systems and applications
• Partner with departments to propose technology solutions
• Create technical documentation and user guides
• Conduct system update testing in test environments
• Manage permissions and maintain organizational data records