Senior Specialist/Engineer Service Operations – Database (Oracle, MongoDB)

Job Description

The Database Administrator (DBA) at SITA ensures the stability, performance, and availability of all production databases supporting mission-critical applications. The role provides proactive monitoring, maintenance, and incident resolution in line with global service standards. You will manage RDBMS platforms including Oracle, SQL Server, and MongoDB.

Requirements

• Degree in Computer Science, Electronic Engineering, or IT
• Minimum 5-10 years experience in a production DBA or operational support role
• Certification in Oracle and MongoDB or SQL is mandatory
• Hands-on experience with Oracle, SQL Server, or MongoDB
• Experience with high availability (HA), clustering, and replication

Responsibilities

• Manage and maintain Production, DR, and QA databases
• Perform proactive monitoring and performance tuning
• Respond to incidents and drive root cause analysis for 24x7 operations
• Execute regular database backups and disaster recovery activities
• Apply patches, upgrades, and configuration changes
• Ensure database security and access control compliance
• Develop and maintain operational runbooks and documentation
• Support service transition activities for new systems