Administrative Assistant-ELA

Job Description

The responsibility of the Administrative Assistant/Student Advisor is to assist in the operation of the ELA programming office. Their role is to assist with financial management, administrative duties, answering phones, create and conduct periodic presentations to promote the ELA program and continue the marketing of the ELA program.

Requirements

• Bachelor's degree
• 2 years of administrative work experience

Responsibilities

• Provide academic guidance and support to students on course selection
• Advise students on policies, procedures, and available resources
• Monitor student progress and maintain accurate advising records
• Refer students to appropriate services (counseling, tutoring, career services)
• Assist students in setting educational and career goals
• Conduct orientation sessions, workshops, and information sessions
• Serve as a liaison between students, faculty, and administration
• Identify at-risk students and provide interventions
• Maintain confidentiality and ethical standards
• Contribute to student engagement initiatives and extracurricular programs
• Assist with testing orientation and proctoring
• Manage correspondence and responding to inquiries
• Develop and oversee filing and record-keeping systems
• Assist with marketing initiatives and promotional activities
• Organize and schedule meetings and appointments
• Coordinate with IT for office equipment functioning
• Provide general assistance to visitors, faculty, and students