Senior Manager Sales Academy EMC

وصف الوظيفة

This role is responsible for contributing to commercial targets by identifying and analyzing the training needs of all sales channels and developing a strategic plan to include training delivery and training programs to drive the business in alignment with global sales and business strategy.

المتطلبات

• Minimum 8 years of experience in a multinational organization
• At least 3 years in a managerial role
• University degree in Business /HR /L&D or any related field
• Advanced user of MS-office
• Fluency in English (both written & verbal)
• Experience in retail sales training / learning & development role with operations background

المسؤوليات

• Manage the team of EMC training managers and ensure consistency and quality
• Own and manage the EMC training calendar
• Lead the revision and adaptation of training materials from global/EM
• Oversee multi-language translation of training materials
• Ensure retail teams possess skills for premium customer service and business KPIs
• Support Franchise training operations and standards
• Support Wholesale training operation for seasonal product learning
• Leverage technology and modern training tools
• Manage and optimize training budget across EMC markets
• Conduct market visits periodically to support implementation