Experienced and motivated Help Desk Technician to join our Live Desk team. Troubleshoot and resolve complex technical issues, provide general application and end-user support, and manage network devices.
المتطلبات
4+ years of technical support experience in a service desk environment
Proficiency in operating systems (Windows, MacOS)
Bachelor’s degree preferred
المسؤوليات
Provide support via email and phone
Diagnose and resolve advanced hardware/software issues
