IT Technician

وصف الوظيفة

Join Hemmersbach as an L2 Onsite IT Technician to provide advanced technical support to end users at our customers in Istanbul.

المتطلبات

• 2 years of IT support experience
• Good English and fluent Turkish
• Familiarity with Active Directory and Azure AD
• Knowledge of Windows 10/11

المسؤوليات

• Resolve escalated L2 incidents
• Perform device imaging and deployment via Intune/SCCM
• Support office IT infrastructure
• Document troubleshooting steps in a ticketing system