To provide applications production support for Transmed enterprise systems and actively participate and assist with various applications driven projects, including releases, upgrades, new implementations, users’ documentation, and training.
المتطلبات
Bachelor degree in Computer Science, Information Systems Management, or equivalent
3 to 5 years of experience with enterprise applications, databases, and scripting
Microsoft, Oracle, Salesforce, ITIL, or PMP certifications preferred
Proficiency in operating systems (Windows, Linux) and databases (SQL, Oracle)
Advanced level of English
المسؤوليات
Providing applications production support for enterprise systems
Performing technical 2nd level applications support
Participating in development of application support requirements
Providing consultation and troubleshooting for enterprise applications
Documenting progress and resolution of support issues
Reviewing applications performance and analyzing root cause issues
Keeping track of changes and upgrades to ensure alignment with policies
