Community Manager

وصف الوظيفة

We are looking for an experienced and proactive Community Manager to join our team. This role will be responsible for building, nurturing, and managing our online community. The ideal candidate will be the bridge between our brand and the audience, ensuring engaging, timely, and meaningful interactions while maintaining a positive brand image.

المتطلبات

• 3+ years of experience in community management or social media management
• Strong communication skills, both written and verbal
• Proficiency with social media management tools and analytics platforms
• Ability to stay calm and professional under pressure
• Understanding of social media trends and audience engagement
• Detail-oriented with excellent organizational abilities

المسؤوليات

• Actively engage with the community by responding to comments and messages
• Schedule and manage social media posts
• Monitor social media channels for feedback and trends
• Address community concerns or issues promptly
• Track key community metrics and provide reports
• Analyze insights to refine strategies
• Handle crises or negative situations with professionalism