Receptionist

وصف الوظيفة

Inanna Resort is expanding its front-office team! We are seeking a friendly, professional, and service-oriented receptionist to be the first point of contact for our guests. This is a full-time role for a Receptionist at Inanna Resort, located in El Heri, Batroun. The Receptionist will be responsible for greeting guests, managing front desk operations, answering phone calls, handling reservations, and addressing guest inquiries with professionalism. Additional duties include performing clerical tasks and coordinating with other departments to ensure seamless guest experiences.

المتطلبات

• Strong skills in phone etiquette and receptionist duties
• Proficiency in clerical skills, including data entry and organizational tasks
• Excellent communication and customer service skills
• Ability to maintain a welcoming and professional demeanor at all times
• Proficiency in using office and reservation management software is a plus
• Flexible and adaptable to working varied shifts, including weekends and holidays
• Previous experience in hospitality or front desk roles is advantageous

المسؤوليات

• Greeting guests
• Managing front desk operations
• Answering phone calls
• Handling reservations
• Addressing guest inquiries
• Performing clerical tasks
• Coordinating with other departments