Responsible for warranty audits and controlling for dealers to assess technical quality, monitoring budgets, managing digital tools like Xentry, and coordinating with IT for system stability.
المتطلبات
Bachelor's degree in Mechanical, Mechatronics, Electronics Engineering or a related field
At least 3 years of experience in automotive sector (After Sales preferred)
Strong problem-solving and analytical thinking abilities
Strong understanding of digital system solutions (as a system administrator)
Proficiency in English (both written and spoken)
Advanced proficiency in MS Office programs, particularly MS Excel and MS PowerPoint
Ability to travel extensively to Mercedes-Benz dealer locations across Turkey
المسؤوليات
Warranty audits and controlling for dealers
Monitor and report on warranty budgets
Key user of the warranty systems
Manage warranty related digital tools including Xentry system
Calculate Warranty Labor Rates for dealers
Identify needs and organize coaching/training for dealers
Collaborate with after-sales marketing for service products
