Presales Technical Support

وصف الوظيفة

EMI is looking for a Pre-Sales Technical Support to join our team and support business. You will manage and support a portfolio of customer accounts across North Africa, provide technical pre-sales support, and deliver webinars for EMI product lines.

المتطلبات

• Bachelor’s degree in Engineering (Computer, Computer Communication, Electrical, or Telecommunications) or IT
• Strong technical knowledge of servers and OPC communication protocols
• Excellent communication, presentation, negotiation, and time-management skills
• Ability to understand customer requirements and respond within tight timelines
• Strong research and analytical capabilities
• English fluency (spoken and written); French is a plus

المسؤوليات

• Manage and support a portfolio of customer accounts across North Africa
• Generate qualified leads through research, campaigns, and targeted outreach
• Prepare and submit tender documentation accurately and on time
• Provide technical pre-sales support, including solution presentations
• Prepare and deliver webinars for EMI product lines and services
• Participate in conferences and industry events
• Register EMI and its branches on customer procurement portals
• Analyze competitor offerings and market trends
• Identify new markets, entry points, and growth opportunities